Many graduates harbour
management aspirations. To impress business employers and climb the career
ladder, you'll need to brush up on the following management skills
Interpersonal
skills
Management jobs
are all about people and being able to build successful relationships is
integral. If you want to lead a team you'll first need to earn the respect of
your colleagues and to do this you need to know how to effectively deal with
other people.
Setting time aside
to get to know your team members on both a personal and professional level,
perhaps through social activities or team-building training, while still
maintaining professional boundaries, will go a long way to earning their
respect.
You need to
demonstrate your managerial qualities and authority while maintaining the
ability to play your part as a member of a team.
Communication and motivation
Effective leaders
must master all forms of communication including written, verbal and listening
skills. As a team manager you're the line of communication between frontline
staff and senior management, so you'll need to be able to communicate with a
variety of people from entry-level employees to heads of departments and CEOs
in a number of different ways such as via email and social media, over the
phone and in presentations, meetings and one-to-ones.
As a leader you'll
need to establish a trusting relationship with your employees so they feel
comfortable sharing information with you and vice versa. To ensure that lines
of communication remain open you'll need to make yourself readily available and
accessible to your employees to discuss any issues or concerns that arise.
Putting in place an open door policy or weekly or monthly team meetings should
facilitate this. When communicating let your staff know that they matter by
keeping eye contact, smiling and listening attentively.
Projecting an
open, positive attitude at work goes a long way to creating a happy and healthy
work environment. Don't shut yourself off or put yourself on a pedestal. Simple
things such as active encouragement, recognising achievements and taking an
interest in the lives of your employees boosts morale and ensures that staff
feel valued by the company. If people are a product of their environment, a
positive workplace creates happy, motivated employees.
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